FAQ

Q: How do I place an order? A: Select the product, choose size/color if applicable, add to cart, and complete checkout with your delivery details.

Q: What payment methods do you accept? A: Cash on Delivery and available online payment methods. (Specify which online gateways you accept.)

Q: Can I change or cancel my order? A: Contact us as soon as possible. If the order has not yet shipped, we may be able to modify or cancel it.

Q: How do I track my order? A: You will receive a tracking number by email or WhatsApp once your order ships.

Q: What is your return policy? A: Please see our Return Policy page. Generally, returns are accepted if the item is unused and returned within the allowed time.

Q: Do you offer exchanges? A: Yes — exchanges are possible based on availability. Contact support to start the process.

Q: Who pays for return shipping? A: Return shipping is generally the customer’s responsibility unless the return is due to our error or a faulty product.

Q: Do you ship internationally? A: Currently, we deliver within [your country]. For international shipping inquiries, contact support.